Smart Robot Vacuum Cleaner with App Control Feature

10 reviews
100% of buyers enjoyed this product! 254 orders
615.39 €
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Smart Robot Vacuum Cleaner with App Control Feature

Item Type: Roomba
Material: ABS Plastic
Package Weight: 6.45 kg
Product Dimensions: 35.5 x 35 x 9.6 cm
Water Compartment Capacity: 480 ml
Dust Bin Capacity: 150 ml
Power: 55 W
Battery Capacity: 5200 mAh
Charging Time: 4 – 5 Hours

Package Includes:

1 x Roomba, 1 x Charging Dock Station, 1 x Remote Controller, 1 x Power Adapter.

 

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of MyShopHome (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://myshophome.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

10 reviews
100% of buyers enjoyed this product!
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Buyer
Review
V***e
verifed buyer
13 Jan 2020

Got it fast enough. Packing is not broken. The vacuum cleaner works properly at first glance. What time can show)

F***r
verifed buyer
12 Jan 2020

Super Vacuum cleaner! Myself here already took a vacuum cleaner for dry cleaning, and this one took for a gift to parents, to Almaty for two weeks (three days before the new year ordered), after use, I will add a review of the opinion of parents. I liked that there is a place to put a brush cleaning brush, there is a spare filter, and the size is smaller than my vacuum cleaner.

S***a
verifed buyer
10 Jan 2020

Very pleasant store, it's my second roborock, love it

G***h
verifed buyer
9 Jan 2020

The store quickly answered the questions. Delivery operative though and on New Year holidays. Packed well. Came without damage. I turned it on while everything works.

I***i
verifed buyer
13 Dec 2019

The product was delivered during 4 days . It works as I expected.

A***v
verifed buyer
30 Nov 2019

Thank you very much, fast delivery, everything is chic, the first order of an expensive segment, was very worried in what form it will come but everything is perfect.

A***v
verifed buyer
18 Sep 2019

Everything is fine, delivery to the post office, thank you.

E***v
verifed buyer
13 Sep 2019

The goods are excellent, everything works, vacuumed is satisfied, delivered quickly enough (within 4 days from the date of payment)

O***a
verifed buyer
16 Aug 2019

The order came for 6!!! Days to chelyabinsk region. I did not even expect that there is such a fast delivery. Track wasn't tracked. The delivery service called as the robot came. Packaging whole. The robot immediately connected and updated the software after the connection. It is a pity of course that there is no russian language, but it can be installed. Bought, for mom. She's very happy.

Y***v
verifed buyer
15 Aug 2019

Everything came quickly!! 8 ordered 15 brought to the apartment!! All right! If only the box was damaged!!

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